ci77 Responsible Gaming — Your protection is our priority
Keep entertainment as entertainment. ci77 helps you build healthy and safe gaming habits — because we believe playing responsibly is playing at its best.
Our Commitment
ci77 is a trusted and safe online gaming platform for players in Bangladesh. We care not only about entertainment but equally about the mental well-being and financial security of every player. Responsible gaming is the core foundation of our platform.
When online gaming goes beyond entertainment and becomes a habit, it can have a negative impact on personal life, family, and financial stability. ci77 wants you to stay in control at all times. On this page we will show you — how to set limits, recognize warning signs, and get help when needed.
Remember: Gaming is purely for entertainment. Never play with borrowed money or funds needed for essential expenses. Winning and losing are both normal — just play within your budget.
ci77's Protection Tools
ci77 gives you the following tools to manage your own gaming habits. Contact our support team to use any of them.
Set Deposit Limits
Set a daily, weekly, or monthly deposit limit. Once a limit is lowered it takes effect immediately. If you want to increase a limit, it becomes active after a set review period — to help you avoid impulsive decisions.
Break / Time-Out
If you feel you need a break, you can temporarily suspend your account for a set period — from 24 hours up to several weeks. You will not be able to log in until the break period has ended.
Self-Exclusion
Choose a long-term self-exclusion — from 6 months up to permanent. During this time your account will be fully inactive and no promotional messages will be sent from ci77.
Session Time Limit
Set a time limit for how long you play in one session. You will receive a warning before the time runs out. This is a simple but effective way to take breaks from long sessions.
Gaming History Review
You can view your complete history of deposits, withdrawals, and bets at any time in your account. Review your own habits regularly — awareness is the first step toward responsible gaming.
24/7 Support
ci77's support team is available seven days a week, twenty-four hours a day via live chat and email ([email protected]). Reach out to us in Bengali or English for any concern or issue.
How to Use the Tools
Log in to ci77
Start by logging in to your account. Use the correct credentials to ensure a secure and quick login.
Contact Support
Email us via live chat or at [email protected] and let us know which tool you want activated — such as a deposit limit, time-out, or self-exclusion.
Confirm the Limit
Our team will process and confirm your request. When lowering a limit, it takes effect immediately.
Review Regularly
Review your gaming history and spending patterns regularly. Adjust your limits or take a break whenever needed.
Our support team handles all self-exclusion and limit requests with complete confidentiality.
Recognize the Warning Signs
Gaming should be enjoyable. If any of the following signs appear in you or someone you know, it is time to seek help.
Warning Signs
- Spending more than your budget
- Playing more to recover money you have lost
- Prioritizing gaming over family or work
- Having difficulty stopping play
- Lying or hiding the truth about gaming
- Playing with borrowed money or emergency funds
- Using gaming to relieve stress or anxiety
Healthy Gaming Habits
- Play within a set budget
- Take regular breaks
- Do not treat gaming as a source of income
- Spend time with family and friends
- Stop if you are no longer enjoying it
- Walk away when you lose — do not chase losses
- Set limits and stick to them
21+ Age Verification & Minor Protection
ci77 strictly provides services only to individuals aged 21 or above. Age verification is mandatory at registration and we may request valid identity documents at any time.
If there are minors in your household, make sure they cannot access your account. Use a strong password, log out after playing, and consider using parental control software on your device.
Suspect a minor is using an account? If you believe a minor is using your account, contact [email protected] immediately.
Responsible Financial Management
The minimum deposit at ci77 is ৳200 and the minimum withdrawal is ৳800. Transactions can be made easily via bKash, Nagad, Rocket, Upay, and bank transfer. Standard withdrawal time is 5–30 minutes.
Set aside a separate budget for gaming — an amount whose complete loss would not affect your daily life. Set a deposit limit and never exceed it.
Golden rule: Only play with money you are prepared to lose.
Golden rule: Placing larger bets to recover losses is never the solution.
Responsible Gaming FAQ
Need help? ci77 is always here for you
Our support team is available 24/7 for any concern or issue. Contact us now to activate responsible gaming tools or to learn more about gaming safely.